Here is a great quote from Jeffery Gitomer that makes a lot of sense!

"It’s amazing to me the amount of salespeople earning sixfigure

incomes who complain about paperwork, when

for a small part-time wage they could hire someone to

completely eliminate it. People who think with their

wallet, not with their brain, pinch pennies and waste

opportunities to earn thousands."

What if you could off load all your time and territory duties to a virtual assistant?  

What if someone else tracked your Contacts, Calendar, Expenses, Mileage, Sales call notes, etc...and all you had to do was see your next customer or prospect?

Give us a call and we will show you how:  866-835-3668

Telenotes Inc.

www.telenotes.net

Did you know?

According to a 2011 CSO Insight survey, 75% of companies who implement a CRM system report only a 55% user adoption rate!  Basically, if you are paying $65.00 for your CRM, and only 55% of your reps  use the system, it's actually costing you over $100.00/user.  That's kindof like paying for a full tank of gas but you only drive away with a 1/2 tank.

Did you know?

According to the same survey the top 2 roadblocks to successful CRM implementation are:

1. Gaining user adoption.
2. Populating and maintaining the data.

Why does the Telenotes CRM have over a 90% user adoption?  Because we make it easy to use.  Telenotes recognizes that field sales people and service technicians are not hired for their data entry skills, they are paid to make contact with prospects and customers and to sell their product or service.  That's it!

How often does a client or prospect tell you important information that you need to follow up on at a later date...a much later date?  I recently contacted a prospect whom I had made my initial contact with several months ago.  At the time of our initial contact his company was considering CRM implementation however he needed to put it off for a few months.  No problem, I simply posted it in my calendar 3 months later.  I had been in communication with him ever so often via email, but it was finally time to call and follow up on the phone.  After a brief greeting and re-introduction of my services I asked where he was in the selection process.  He indicated that my timing was perfect and agreed to a second presentation.  

Here is my thought, how many opportunities do we miss because they are 3,6,12 months out?  One is TOO MANY!

Here is my suggestion, no matter how often you think to yourself:  "Oh, I'll remember that", odds are you probably won't!  With a quick 30 - 60 second call to Telenotes you can give the company name and jump to the follow up and put it on your calendar.  It's really that simple!  The best part about it is that when the day arrives for you to follow up on that opportunity you will be prompted via email to make the call.  Thirty seconds is all that is required to never miss those vital follow up's.

Best of Success!

I recently read a great article by Dave Kahle (www.davekahle.com) where he discussed two very different sales situations.  He wrote: 

“I just rode with two sales people for one of my clients.  One of them went off with only the address of the company in his head.  He took nothing into the sales call, and took no notes afterward.  The other had looked up each call in the company’s CRM system, and had printed the records to take with him.  He approached each sales call with a folder in which he had the printed record and some literature.  Immediately after the sales call, he made notes on the document, and would enter it into the computer when he was finished for the day.”
Guess which one produces more?...It is as if some sales people strive to be unorganized, slovenly and mediocre.  If your company has created tools for you to use, USE THEM!!

Here is a simple multiple choice question:

What are 4 “tools” every sales person should never be without?

a.   A pen and pad of paper

a. Notes and information from previous visits with that customer/prospect

b. Literature about your company

c. A system to record, and later retrieve the information

d. All of the above

Sales is all about listening, capturing, analyzing and fulfilling.  As Dave said, use the tools your company has provided to make every sales call valuable for both you and your client.

Many sales calls are wasted because the rep simply does not take the time to actually finish the sales call.  Here is the KEY:  A sales call is not complete until the interaction with that customer or prospect is well documented and possible follow ups are scheduled.

60—90 seconds, that’s all that is needed!  Telenotes is the perfect “tool” that allows you to capture everything that takes place and to put into a centralized system for future reference and use.

Your notes are paramount to your success!

Good Luck and GREAT SELLING!

Tom Metcalf

President

Telenotes SPS Inc.

tomm@telenotes.net

866-835-3668

This was the title of an article in U.S. Business Review Magazine.  David Rubin with Cohn Consulting Group said:  “Companies today have at their disposal new methodologies and tools to put vital information into the hands of the people who need it at their organization, quickly and accurately.  Rapid delivery of specific information could mean faster decision making, faster time to market and , ultimately, a significant edge over the competition.”

Selling is all about information!  And, he who has the most information, and uses it most effectively, WINS!  If you break down the selling process through an informational standpoint the result is a natural flow of more sales.

What information could lead to more sales?  Here is a quick example:

You find out that a top sales rep with the competition is no longer with the his/her company.  How can this information help you?  “GREAT”, you say to yourself, “now is my chance to get more business!”

Are you prepared:

· Do you know who his/her top customers are?

· Have you been calling on them from time to time to keep a door open?

· Do you know the top products or services they are purchasing from that competitor, and do you have your  products ready to fill their spot?

If you answered yes to these questions then GREAT!   With this information you now have a prospecting list to use to get more business!

This is only one example of how useful information can be.  Think about your own business and what drives sales.  Next, use Telenotes to stockpile that information so, when the opportunity arrives, and it will, you are in a position to read, review and then act without skipping a beat!

Your notes are invaluable to your success!  Information is the key to more sales!

Good Luck and GREAT SELLING!